Sylvia Jones is the founder and president of Kindness and Manners etiquette coaching company. She received certification through the American Academy of Etiquette. Additionally, she holds a Bachelor of Science in Corporate Communications and has a diverse professional background. From planning countless events around the world as an event planner for Yale School of Management to being a professional singer, as well as a vocal coach to teens, Sylvia is a consummate communicator. Her personal presence and witty demeanor are engaging to all. Using the many tools in her toolbox, she offers dynamic, robust manners classes to youth and adults - free of judgment and criticism.