Sylvia Jones is the founder and president of Kindness and Manners etiquette coaching company.  She received certification through the American Academy of Etiquette. Additionally, she holds a Bachelor of Science in Corporate Communications and has a diverse professional background.  From planning countless events around the world as an event planner for organizations like Yale and United Way to being a professional singer, as well as a vocal coach to teens, Sylvia is a consummate communicator.  Her personal presence and witty demeanor are engaging to all.  Using the many tools in her toolbox, she offers dynamic, robust manners classes to youth and adults - free of judgment and criticism.